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Google Chrome SSL Challenge

Your website is not secure according to Google's Chrome Browser

In July of this year, Google's Chrome browser will mark all websites as 'Not Secure' if the whole site is not using an SSL (a security certificate that produces the green padlock in Chrome's omnibox URL field). This is applicable to ALL websites, regardless of whether the site is undertaking eCommerce or not. 

Given that Google Chrome is now the World's most popular browser with a 56% market share, 56% of your site visitors will therefore potentially see your site as 'not secure' if an SSL has not been setup for you. This could potentially impact your online reputation, leading to a loss in site visitors and new business enquiries. If your website serves an existing customer base, it could in certain circumstances result in a loss of custom from them. 


References

From The Register https://www.theregister.co.uk/2018/02/07/beware_the_coming_chrome_certificate_apocalypse/ and https://www.theregister.co.uk/2018/02/08/google_chrome_http_shame/

Ffrom The Verge https://www.theverge.com/2018/2/8/16991254/chrome-not-secure-marked-http-encryption-ssl​

If you want to find other references, just Google Chrome https or SSL and you will see lots of related stories on it. 


Costs

The cost of setting up an SSL per website/domain will be £75pa
(note: if you have domain aliases setup (www.yoursite.com pointing to www.yoursite.co.uk) only one SSL is required)


FAQ

Q: I use Internet Explorer | Safari | Firefox so will this affect me?
A: No it wont as this is a Google Chrome browser issue. However, it's highly likely that other browsers will follow suit in the coming months or years so we believe this will become standard practice for all browsers at some stage. 

Q: What is an SSL?
A: Take a look at this article for more information https://www.globalsign.com/en/ssl-information-center/what-is-ssl/

Q: Can you guarantee that if you setup an SSL for me it will solve this problem?
A: No sorry we can't guarantee that as we have been told Google have already declined to accept some SSLs. However, what will happen is that should our SSL setup not be accepted at some stage in the future (it is now) the cost would include (subject to possible minor tweaks in price) a replacement SSL including all necessary work to implement and re-issue. 

Q: Can I use an SSL from somebody other than you?
A: No sorry we provide an end to end service and therefore will only install and manage SSL certs available to us through our service provider. 

Q: What does the cost include?
A: It includes installation and setup and ongoing management. 
- Installation and setup can for some websites be an hour or so, for bigger sites with lots of content and images we have to update every single old http:// reference to the new https:// reference so it could be many hours. Note: a fair use policy applies here for up to 3 hours work. sites that require more than 3 hours effort to ensure the SSL is setup for the whole site may attract additional corrective cost at our standard £35ph rate but this will be advised prior to implementation. 
- Ongoing management is re-issue where required and the replacement of an SSL should a replacement be required. 

Q: Can I see an example of a site that has this enabled. 
A: Yes go to https://www.zixus.co.uk/ and look at 
Chrome's omnibox URL field which looks like this

Q: Will this prevent my site from being hacked?
A: No sorry although the SSL encrypts all data between browser and visitor it will not provide any additional protection from typical hacking activity. 

Q: I have read that having an SSL in place can help with organic search results in Google - is this included?
A: Yes and no. Yes if google continues to give extra weight or priority in their organic search results to sites that employ SSLs as they have done so in the past. No if that is all you do in terms of Search Engine Optimisation (SEO) as that requires more activity than just adding an SSL. Also no guarantee of any kind is given in terms of improvement in search results, if you get it great but it's by no means a given. 

Q: Will my website blow up after or during July?
A: No explosions or failures of any kind fortunately! Your website will continue to work as it always has done. However, visitors using Google chrome will get the security message and will likely need to click a few links or acceptance messages in order to get through to your unsecured site. 

Q: So this is a Google generated problem, do you think it's going to happen to other browsers?
A: Yes highly likely, Firefox may have already made an announcement in this respect. 

Q: I have several websites, does one SSL Certificate cover them all?
A: No sorry a certificate needs to be setup per domain / website. 

Q: I have other questions, can you answer them?
A: Yes we can just send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will try our best to answer them for you ... happy to follow it up with a call if needed. 

Q: I have another website I haven't told you about and or a friend who needs help, can you advise?
A: Yes we can help, please get them to email us on This email address is being protected from spambots. You need JavaScript enabled to view it. to start that discussion. 


Next Steps

If you decide not to use an SSL you need take no further action. Please be aware though we can take no responsibility for any impact on your websites visibility, performance or loss in business or reputation as a result of you taking this decision. 

If you decide to protect your website and want to order an SSL to meet Google Chrome's guidelines, please drop us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get that underway for you on a first come first serve basis. 

As you can see from our site https://www.zixus.co.uk/ we have already implemented this and so we strongly urge all customers to give this serious consideration over the coming weeks.